General terms and conditions of rental

Dernière mise à jour : June 2026

Article 1 — Purpose

These general terms and conditions govern the seasonal rental of the furnished holiday chalets offered by SC ALTITUDE or Sarl Lisele & Maxele (“Les Chalets Perchés”), located at Lieu-dit Altmatt, 68380 Muhlbach-sur-Munster. Any booking implies the tenant’s full and unreserved acceptance of these terms and conditions.

Article 2 — Booking

The booking becomes firm once both parties have agreed and the deposit (French “arrhes”) has been paid. The minimum stay is 3 nights. The tenant receives a confirmation specifying the chalet, the dates and the total price of the stay.

Article 3 — Rates and payment

The current rates are shown on the website, all taxes included. A deposit (French “arrhes”) is required when booking, with the balance payable before or on arrival according to the terms provided. The rates include the services listed on the Rates & Services page (linen, end-of-stay cleaning, utilities, spa & sauna, Wi-Fi, etc.).

Article 4 — Security deposit

A security deposit of €1,000 is required on arrival. It is returned on departure, less any costs for damage found or for restoring the premises, where applicable.

Article 5 — Arrival and departure

Check-in is from 5 pm and check-out is no later than 10 am. Early check-in or late check-out is possible, subject to availability, for a supplement of €180. An inventory of fixtures is carried out on arrival and on departure.

Article 6 — Capacity and occupancy

The number of occupants may not exceed the maximum capacity stated for each chalet. The accommodation is rented for temporary residential use only; subletting is prohibited. Any event (parties, seminars) requires the owner’s prior written consent.

Article 7 — Tenant’s obligations

• Use the premises peacefully and respect the neighbours (particularly with regard to noise);
• Look after the accommodation and leave it clean and in good condition;
• Report any damage occurring during the stay without delay;
• Comply with the house rules and safety instructions (fireplace, spa, sauna).

Article 8 — Cancellation

Any cancellation must be notified in writing. The conditions for refunding the deposit are specified in the booking confirmation. The tenant is advised to take out cancellation insurance.

Article 9 — Liability and insurance

The tenant is liable for any damage they cause during the stay and must hold holiday third-party liability insurance. ALTITUDE or Lisele & Maxele accepts no liability for theft of or damage to the tenant’s personal belongings.

Article 10 — Disputes

These terms and conditions are governed by French law. In the event of a dispute, the parties will seek an amicable solution before taking any legal action. Failing this, the courts with jurisdiction over the landlord’s registered office shall be competent.

For any question about your booking, contact us on 06 18 71 37 67 or by email at contact@leschaletsperches.com.

This translation is provided for information only. The French version shall prevail.