Privacy policy
Protecting your personal data
Dernière mise à jour : June 2026
ALTITUDE (“Les Chalets Perchés”) attaches great importance to protecting your privacy and your personal data, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act (“Informatique et Libertés”).
Data controller
The data controller is ALTITUDE, represented by its manager Ms Pauline MENNRATH — 2 Impasse des Saules, 67270 Durningen, France — contact@leschaletsperches.com.
Data collected
Through the contact form, we collect the data you choose to send us:
- Name
- Email address
- Preferred chalet, planned arrival and departure dates
- Content of your message
No data is collected without your knowledge, and no profiling is carried out.
Purpose and legal basis
This data is used solely to process and respond to your enquiry or booking request. The legal basis for processing is your consent and the pre-contractual measures taken at your request.
Retention period
Your data is kept for as long as necessary to process your request, then archived or deleted no later than 3 years after the last contact, unless otherwise required by law.
Recipients
Your data is intended exclusively for ALTITUDE. It is never sold, rented or passed on to third parties for commercial purposes. Our hosting provider (OVH, in France) may have technical access to it as part of the hosting service.
Your rights
Under the GDPR, you have the following rights:
- Right of access, rectification and erasure of your data
- Right to restrict and to object to processing
- Right to data portability
- Right to withdraw your consent at any time
To exercise these rights, contact us at contact@leschaletsperches.com. You may also lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr).
Cookies
This website does not use advertising cookies or tracking tools. Only cookies that are strictly necessary for the website to function may be set. If audience measurement tools are added in the future, a consent banner will be shown to you.
This translation is provided for information only. The French version shall prevail.